FAQs

Common questions from pharmaceuticals, consultants, real estate professionals, lawyers, and insurance agents considering a partnership with Vanguard.

What industries and business types do you serve?

We specialize in serving small pharmaceutical companies, consultants, real estate professionals, lawyers, insurance agents, and other ambitious professionals who want to scale without hiring. We also serve business coaches, accountants, and scaling start-ups. Our experience spans industries—what matters is that you're serious about growth and client excellence.

How quickly can we get started, and what's the onboarding process?

Most clients are fully onboarded within 5-7 business days. We start with a discovery consultation to understand your operations, pain points, and goals. Then we create a customized support plan with clear deliverables and success metrics. Our flexible engagement models—hourly, monthly retainers, or project-based—ensure we match your exact needs and budget. Plus, we offer a 2-week free trial so you can experience our service risk-free!

What results should we expect, and how do you measure success?

Our clients typically experience measurable improvements within 3-6 months: increased productivity (average 40% efficiency gains), higher revenue (freed-up time redirected to strategic growth activities), and significantly reduced stress. Many clients report reclaiming 20+ hours monthly. We track success through agreed-upon KPIs tailored to your business objectives.

What are your pricing options and service packages?

We offer flexible pricing to match your business stage and needs. Project-based work starts at $150/hour. Monthly retainers include: Business Launch Growth (Project-Based) (15 hours/month, $2,500), Strategic Operations Support (Core) (20 hours/month, $4,500) and Executive Business Partner (Premium) (30 hours/month, $7,500). We also offer custom Executive Support Retainers for comprehensive, high-touch partnerships. Contact us for a tailored proposal aligned with your specific operational requirements.

How do you handle confidentiality and data security?

Confidentiality is paramount. We sign NDAs with every client, use secure tools (encrypted email, password managers, secure file storage), and maintain strict data protocols. Your business information is protected with the same rigor we applied in pharmaceutical operations.

Can you integrate with my existing tools and software?

Absolutely! We work with QuickBooks, HubSpot, Salesforce, Asana, Microsoft 365, Google Workspace, and most industry-standard platforms. If you use it, we can integrate with it!

What's your typical response time?

For urgent matters, we respond within 2 hours. For standard requests, 24 hours. For retainer clients, we're available during agreed-upon business hours with priority support.

Do you offer a trial or pilot engagement?

Of course! We offer a 2-week free trial so you can experience our service firsthand, see how we work, and decide if we're the right fit. No commitment, no credit card required.