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Full-Service Business Operations Management
We deliver enterprise-level operational support tailored to your business stage—from solo practitioner to scaling firm. Our proven methodology combines strategic planning with flawless execution across administrative, technical, financial, and customer-facing functions. Core services include executive administrative support, project management, customer experience optimization, financial and bookkeeping support, social media and content management, sales support and lead management, and client onboarding and operations setup. Expertise includes MS Office 365, QuickBooks, HubSpot, Salesforce, AI Content Creator/Strategist, and SAP Ariba integration.
Executive Administrative Support
Calendar optimization, travel logistics, expense management, and executive correspondence. Free your leadership team to focus on strategic decisions, not administrative tasks.
Customer Experience & Brand Management
Seamless customer support systems, social media strategy, and brand consistency. Build loyalty and drive conversions through exceptional client experiences at every touchpoint.
Strategic Project Management
​End-to-end project oversight with milestone tracking, stakeholder coordination, and deadline accountability. We ensure projects align with business objectives and deliver measurable ROI.
Social Media Management
Enhance your online presence with my strategic social media management services, engaging your audience and driving meaningful interactions.
Data & Research
Leverage my data and research services to gain valuable insights, make informed decisions, and stay ahead in a competitive business landscape.
Personal Assistant
My personal assistant services are tailored to provide personalized support, helping you manage your professional and personal commitments effectively.
Trusted by One of the Top Pharmaceutical Leaders
Dedicated and Professional
“Vivian brings a wonderful, positive spirit and momentum to all her endeavors, and a warm people-orientation to all her interactions. She exudes an encouraging “can do” attitude and is very much a team player.”
Cory W.
Vice President
Efficient and Reliable
“Beyond delivering on the fundamentals of her role (eg, calendar and meeting management; travel planning; expense report management), she consistently goes “above and beyond”, with meaningful impact for her team members and colleagues.”
Deepak J.
Vice President
Innovative & Proactive
“In several other areas (eg, meeting/event planning and logistics; coordination of team building activities; site coordination). Vivian secures her impact by being very collaborative and thoughtful, with positive energy.”
Elsa K.
Director
Ready to Elevate Your Business?
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